At ARTKOFF, we are committed to providing not only premium-quality espresso machines but also exceptional customer care.
Here, you’ll find everything you need to begin your ARTKOFF coffee journey — including product manuals, user guides, setup instructions, and troubleshooting tips.
Whether you want to learn how to descale your machine, resolve common issues, or simply brew the perfect espresso, this is your go-to resource hub.
Still need assistance? Our support team is always happy to help:
📧 support@artkoff.com
After plugging in, lock the bean hopper. Select grinding setting and click ON/OFF. If grinding setting is not selected, the burr coffee grinder cannot run.
After selecting the cup count or time option, you need to quickly press the ON/OFF button twice to start grinding.
The conical burr is composed of an upper burr and a lower burr. Grasp the edge of the upper burr and take it out. Then, rotate and remove the hand screw on the lower burr, and use a clamp to extract the lower burr.
Maybe the machine is protected by overheating, please wait for 30 minutes before trying again.
