Artkoff is committed to delivering not only high-quality coffee machines, but also exceptional customer support. On this page, you’ll find everything you need to get started — including product manuals, user guides, setup instructions, and troubleshooting tips for your Artkoff coffee machine.
Whether you’re looking for instructions on how to descale your machine, solve common issues, or simply learn how to brew the perfect cup, this is your go-to resource hub.
Still need help? Feel free to reach out to our support team at support@artkoff.com — we’re always happy to assist.



1. Plug into a rated outlet. The screen should flash 5 times on power-up.
2. Confirm the position of the knob is on the coffee, and then click the switch image on the touch screen to preheat.
3. The power indicator light on the control panel flashes until the set temperature is reached and stops flashing.
4. Coffee can be brewed when all icons remain on.
1. Keep the machine at room temperature before making cold brew.
2. Do not use cold brew after using other functions.
3. Fill the tank with enough ice to ensure that the water in the tank is cold.
4. Plug in and click the cold brew icon directly. Do not click on the switch icon to preheat.
1. The default working time of the Cold Brew and Big cup functions is 120s.
2. When the desired capacity is reached, press the Cold Brew or Big Cup function and this capacity will be recorded by the machine for next time use.
3. Press and hold the Cold Brew and Big Cup button until the icon flashes, indicating that the machine returns to the initialization setting.
1. Press the steam or hot water function until the icon stops flashing, indicating that the machine has been preheated.
2. Press the hot water function button and twist the knob to its position.
3. Press the steam function button and twist the knob to its position.
1. The boiler temperature is too high due to long-time operation.
2. When powered on, make sure that knob is in the “steam/hot water” position.
Solution: Adjust the knob to the Coffee manufacturing mode and wait for the machind to cool down.
1. If the knob next to the machine is on steam, the switch icon flashes and cannot be preheated. You need to rotate the knob to coffee option.
2. It may be that the internal temperature is too high due to long-term work. Please wait for cooling
This filter bowl is pressurized and has no holes at the bottom. The water flow can only pass through the filter when the espresso machine releases pressure; the
normal water flow cannot pass through. It can prevent uneven extraction problems
1. Use cold whole milk. 2. Turn on the steam function and drain the water in the steam pipe until steam is sprayed out, and then turn off the steam knob. 3.
Insert the steam nozzle into a shallow depth and select the appropriate angle.
If you feel that the brewed coffee is not hot enough, you can preheat the equipment before brewing, load the portafilter without coffee powder into the
machine, and then select a double cup extraction to heat the brewing head, portafilter and cup
There may be air inside the machine. You can use the steam or hot water function to expel the air.
Warm Tip: After whipping milk, it’s important to maintain good cleaning habits:
Wipe the exterior with a wet, soft cloth. Avoid using abrasive detergents or cleaning cloths to prevent scratching the product’s surface.
Warning: Do not immerse this product in water or any other liquids.
ROOM510,5/F,THECLOUD,111TUNGCHAUSTREET,TAIKOKTSUI,KOWLOON, HONGKONG